Common Problems Q＆A

Q&A/ Common Problems

► Question＆Answer

Q1： How to contact the Seller?

Facebook Inbox: www.facebook.com/akirshop

Q2： How long we can get the goods after placed order?

A : Since we only start making the goods after received the order, the lead time is about 7 working days. If you are urgently need the goods, please DO NOT place the order online, but contact us directly by Facebook Inbox or email (info@akirshop.com)

After finished the goods, we will take photos to buyers and then send the goods by registered post to Local customers/ by air mail to overseas customers.

Q3： Once we received the goods and found the size are not suitable, what can we do?

A： If the size of the goods are not suitable, please contact us WITHIN 7 DAYS, If the size of the goods are not suitable, please contact us WITHIN 7 DAYS, if 7 days have gone by since your purchase (counts from the delivery date of recipient) or lost of receipts or proof of purchase, we won't be able to offer you a modification. Buyers have to bear the delivery charges for both ways.

Contact details:

email: info@akirshop.com

Facebook inbox: www.faceboo.com/akirshop

***Please note, only bracelet can modify the size. ***

Q4 : How do I know the size of bracelet is suitable for me？

A： Please use a tape to measure your wrist (as pic below)。